Here’s what consumers have asked with answers from Secret Benefits staff and previous consumers.
Hi Kenzia, the site should be available from East Africa, the problem could be with your ISP.
Hi Markl, sorry but I'm not really sure I understand your question. If you've been using the site and having trouble getting replies you might try improving your profile with a more accurate description about yourself and better photos. As for your second question, perhaps the person in question does not yet feel comfortable revealing their phone number to you and would prefer to keep communication within the safety of the Secret Benefits messaging.
Hi Kathy, if you are having problems please contact our support team as they are always happy to help. The instructions for deactivating your account are the following: * Login to your account * Click your profile at the top right of the page (or top left if youre on mobile) * Click Settings * Click Deactivate my account (towards the bottom left of the page) and follow the prompts