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SeatGeek Questions & Answers

2,538 reviews
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Here’s what consumers have asked with answers from SeatGeek staff and previous consumers.

54 questions answered
22% answered in 1 day
Question:

How much in fees, taxes etc are added once theater tickets are selected? it shows price with fees, but what is added after?

Answer:

They actually add a big amount of fees. Just an example: Ticket price 943SGD Booking fee 263SGD! Delivery fee 11SGD (posting for two paper tickets can never be so much) VAT 0SGD? No words. DO NOT BUY!

By Kathi b.
Question:

Answer:

Probably not

By Dan G.
Question:

Is seatgeek a reliable app, i really want to get some tickets for this coming cowboys game, but im too scared to get scammed by this app.

Answer:

Stay away.

By Dan G.
Question:

Answer:

Do not use SeatGeek

By Dan G.
Question:

I need to get on chat or something so i can get help. i keep calling, leaving voice mails and sent emails and no response. it is urgent somebody contact me asap @321-953-5115

Answer:

Did anyone even get back to you? I cant decide if I should use SeatGeek or not... I see many people have had a problem with them. Im thinking I shouldn't? =/

By never m.
Question:

So i purchased tickets from ticket network to see maroon 5. i was suppose to get it devilered to my house but i received an email saying i have to meet a representative from the ticket network company... i'm driving 6 hours so i'm definitely sketched out... the concert is later this week. anyone else have a similar experience...?

Answer:

You will be fine. Don't worry

By ASSURED Q.
Question:

I just purchased tickets from seat geek. how can i check if my tickets are legit?

Answer:

Do you have them already?

By ASSURED Q.
Question:

Just bought tickets for today's 1:00 p.m. detroit tigers game but have not received confirmation yet from seller. what should i do?

Answer:

What happened?

By ASSURED Q.
Question:

When will i get my tickets i ordered with my credit card?

Answer:

May be a weekend thing and hopefully you have enough time. I'd call theircustomer service line repeatedly until you get a live voice. Leaviing multiple messages if a reasonable response time isn't met. GOOD LUCK!

By A M.
Question:

How do i know that the seller has not printed the tickets out already and resold them electronically? i do not want to show up to be informed that my tickets were used already. please help, thanks!

Answer:

Then use stubhub. I had the same thing happen to me.

By Ben R.

Can’t see your question? Ask to get answers from the SeatGeek staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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