- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Bought a 220$ Ticket 2 rows behind home plate In the diamond club to see Phillies-Dodgers. When I got to the park, my ticket was scanned and it said Invalid. After many phone calls and emails, and waiting around for over 2 hours. Alex from Fan Exchange or Seat Geek helped contact the seller and he was able to meet me by 7:05 with the actual tickets from the Phillies. What if this guy couldn't have met me? I would have been out of luck. After reading other reviews I see this is a common thing to happen with SeatGeek. I will now gladly pay the extra 25-50$ on stubhub so this kind of thing never happens. I advise you to do the same. Stick with stubhub.
Ben R.'s review of SeatGeek earned 2 Very Helpful votes
Ben hasn’t received any thanks yous.
Ben doesn’t have any fans yet.
Ben isn’t following anybody yet.
Empty.
In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Ben, we are so grateful that you took the time to give us this feedback. SeatGeek is primarily a search engine that aggregates hundreds of ticket sellers, including the vendor Fanxchange. I'm glad that you were able to eventually resolve your issue with Fanxchange but we take these situations VERY seriously. Please email us at hi@seatgeek.com so that we can find out more details and look deeper into the negative experience you had.