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asked by James V. on 11/13/19
We weren't given a chance to choose. They hijacked us from Macy's website.
It was a total mistake. They don't want to exchange the rugs. Mine looked nothing like the picture. Worst company ever
Their website is beautiful and they have a 30 day satisfaction guarantee with free return shipping. It is a lie.
Had rug that was perfect for my room, which I viewed via their picture tool.
I'm not saying this was the best way, but cost was a factor for me
Get answers from the Rugs.com staff and other customers.