rue21
Questions & Answers

Why does shipping take so long? I ordered 7 days ago and my order is still processing. I spoke to a customer service rep but he was no help, whatsoever. Rue 21 should be more truthful, hire better/more workers, and stop giving people the run around. It's very disrespectful to play with peoples' money.

Asked by Shuante J. on 2/24/2017

2 Answers
Mel J.9/4/2020

Be careful. I ordered from them and never received. My items. Their response. So what. They never even looked into it. If they haven't charged you, call your bank and hold the money. They are horrible. Good luck.
katty s.2/26/2021

I actually got my stuff but it did take a while, sort of. It may be international so if u live in US it'll be longer...
Just be careful and if it still hasn't arrived talk to a bunch of customer service ppl and see if at least one can help u

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