Had a worst experience with Rue 21. Had ordered 4 items online of which I did not get 1 item and among the other 3, two items were not which I ordered. So contacted customer care, who told me to return the wrong items and promised me refund for the missing item. But I did not get the refund for any, even after returning the wrong items. After several calls to customer care I somehow managed to get the refund for just 1 missing item. For the wrong items which I returned them, I never got refund. Every time I call customer care, they say they have issued a refund now, but of no use. I dont know whom to contact now
Asked by sapna b. on 1/13/2017
Add your answer
Click to upload/insert
or drag & drop