Your customer service number doesn't work. I haven't received a part of my order and can't seem to make contact by email either?

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Your customer service number doesn't work. I haven't received a part of my order and can't seem to make contact by email either?

asked by Shirley P. on 10/19/17

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CustomerService R. [RoseWholesale Rep] · Answer 1 · 2018-01-15T12:56Z

CustomerService R. [RoseWholesale Rep]

on 1/15/18

Dear Shirley P.,

Thank you for contacting Rosewholesale. We would like to express our sincere apology for any inconvenience caused to you.

At this time, we do lack of staff to answer the phone and the livechat, especially during night time in China where we are located.

Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center.

We are striving to improve our customer serivce.

Thanks,

Best Regards,

Rosewholesale Customer Service Center

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Your customer service number doesn't work. I haven't received a part of my order and can't seem to make contact by email either?

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