I ordered two items from them and I never received them either. I ordered them months ago... at least 3 months or more. They had the wrong address (not the address I gave them) and I tried to straighten it all out. It's a bit like playing Marco Polo trying to get help from them... and not in a fun way. At this point I just want my money back... I am very unhappy with the service. I couldn't tell you a thing about the products because they never came!

asked by Christine K. on 1/20/15

2 Answers
Thumbnail of user christinek23

Well its April now and I still haven't received my items. My advise to anyone thinking of ordering from them is DON"T unless you love throwing your money away.

Helpful  (3)
Thumbnail of user setzerc

I believe that they create lies like not having the correct address because they do not have a lot of the items in their inventory so they try to buy time with all types of lies to buy time. When I made my order I received a date when to expect my order, a few days after that date came and passed I notice I never recieved information of shipping and I had no tracking number so I sent them an E-mail and they begged me to be patient... I waited a coulpe of weeks still nothing I contacted them again and then a few days later I saw that they sent me an untraceable tracking number and I also saw that my order date had been changed to make it look like I just made the order that same week so every time I contacted them they would use the date that they claim I made my order to argue the delivery time, I just simply went to my credit card to prove when my order was made, plus the dummies sent me an E-mail with the correct date anyway... It was a run around with them and if you read my complaint in my post you know what happened when I finally received my partial order... Terrible business and customer service?, What customer service! All of of those 5 star ratings are fake accounts made by the people running their so called "company"

Helpful  (0)

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