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Here’s what consumers have asked with answers from Rosewe staff and previous consumers.
THESE ARE CHINA SIZES... AND LOOKS NOTHING LIKE THE PICTURE POSTED... SAVE YOUR MONEY AND TIME,., AND DONT ORDER FROM THESE PEOPLE!
No, they are not good and does not look like they appear on the site. I'm in the process of trying to return faulty merchandise now and have been given the run around since December 22nd and still no resolution. I highly recommend avoiding spending your money with these people.
I never returned the second batch of items because I never received them. I just went filed complaints through my credit card company and paypal and because they didn't respond within the allotted time (they knew they were dead wrong) I was reimbursed in full. They are con-artists.
You might get your stuff, but it will be crap. And if you want a refund, that will turn into crap too. Sorry, this company, Rosewe, is one of the Yigou Group, and they sell leftovers, damaged and returned goods-- basically whatever is in their warehouses that nobody in China wants so they will unload on you. You can ask for a refund all you want but it will fall on deaf ears. They get your money and you get their crap-- then they laugh all the way to the bank. If you paid with PayPal, then Paypal will give you Rosewe's address and you'll have to send the crap back(with signature)in order to get a refund, but shipping back to China costs a fortune and Rosewe knows you are not going to do it. Well, good luck anyway.
Save your money, you will not get what you ordered, not in size, quality, or prompt delivery. If you try to return the items, again you'll be disappointed and out more money. Good luck.
WARNING DO NOT ORDER from this company or any of the other companies under this umbrella. They can easily be spotted; they use the SAME clothing, models and pricing.
Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
