For Business
Write a Review For Business Write a Review

Rosewe Questions & Answers

5,653 reviews
459 questions & answers
Ask a question See all questions

Why is it that I ordered an outfit on the 19th of May 2016, an outfit that said it ships in one day and I paid for expedited shipping as well, that it is may the 24th and it still hasn't shipped? You got confirmation from my personal bank and PayPal that the payment had been distributed and I then got confirmation from you guys that it had been received. Why do I have to harass and constantly submit tickets to you guys to receive products that I paid for with my own damn money? And I won't even get the outfit on time because you guys are lolly gagging like its funny or something. I don't appreciate this treatment at all.

asked by Cincere S. on 5/24/16

2 Answers
Thumbnail of user charlesc63

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

Helpful  (0)
Thumbnail of user annettes21

You should start the dispute process with PayPal now. You'll get a package in a few weeks that looks nothing like the pictures on the website and have no luck getting a refund from Rosewe

Helpful  (1)

Add your answer

More questions about Rosewe

Ask a question

Get answers from the Rosewe staff and other customers.

Have a question about
Rosewe?
Post Review