Dear customer,

Could you please give me the order number which begins with R or RR? You can find it on your bill, which is the Invoice ID in the bill. If you can't find your Invoice ID, can you tell me what's your register e-mail, receipt name or shipping address in order? We will process the return for you.
If you have any question, please e-mail us at service@rosewe.com. Or click this link to get more ways to contact us, https://www.rosewe.com/contact-us-a7.html
Thanks for your attention.
Sincerely
Rosewe

I don't have a order no because it has been months ago. This is a seat cushion