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Here’s what consumers have asked with answers from Rosegal staff and previous consumers.
We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit，for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
We company is Rosegal, not other websites. In addition, we are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars. If you have any problem, please submit a ticket here: http://support.rosegal.com/. We will resolve all issues to your satisfaction.
We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit，for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately. In addition, we are a Chinese company. We are located in China and we ship worldwide.
You would be crazy to do business with this company. Your customers will not be happy.
They respond well if you make a complaint through PayPal. Otherwise don't expect to get anything from them but frustrated. They are scammers!
As it’s the first and large order on our website, according to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. Don't worry about it, we just want to make sure that this transaction was indeed made by the card holder, and we won't use it for any other purpose.
The exact shipping time depends on the shipping method you choose. You can refer to this link http://www.rosegal.com/shipping/ for details.
It seems some people have good luck with them. The one thing that made me want a refund is when I did not get my stuff on the time they said, I looked up other peoples experiences and they said they just never got their stuff. My situation was i ordered and paid for my stuff but it was out of stock but they dont tell you that its out of stock which is super shady. They should tell you on the website that its out of stock. I didnt know this until a month had passed and I tried to contact someone and thats what they told me so i asked for a refund. The only positive thing i can say about them is that i got the refund when i asked for it but i figured its because they can be sued if they dont give me the refund.
No refunds. They state the sizing chart is posted and it is the buyers responsibility to order correctly. You pay to ship it back, get a partial refund, and then order another. I called it a loss and ordered from another company.
