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on 8/10/15Their return policy is non existent!
They ship cheap from China, but if there is a return, it is on your dollar, whether it is your fault or their's. I would steer clear of this company. Had to file through my credit card company to get my money back, when the mistake was theirs.
There stuff runs SUPER small. They are in China so it's China sizes. The XL I bought for myself fits my 16 yr old daughter who's a 01. Perfectly. Lol and it takes about a month & a half to get! Shipping is SLOW!. Other wise great stuff at great prices!
It sucks I spent 50 dollars on stuff I cannot wear and the quality is terrible. They want me to take a measuring tape to show the size. Do not order from them!
Not interested
I thought someone would have shut this site down by now
Hi Lisa. I posted on of my experience with Rosegal 3 weeks ago. You can check the pictures that I posted as a comparison of what it looks like on the website and what it actually is. I have been fighting with this team to return my whole money back, but they have been just offering me some nonsensical options. Will post the screen shot of the options they offered me rather returning my money that I wasted on their cheap stuff.
Steer clear of this website. Horrible customer service. The sizes DO NOT run true. Very small. I can usually wear a lg but the lg I received was more like a small. I did finally receive my refund but it was NOT easy to get!
Hahahaha! There "return policy" is: Take your money. Never send your items. The end.
DO NOT buy from them! My daughter who is 12 years and average size could not fit into the jacket that was ordered. The hassle to return to China is not worth it. Please keep your busy in the U.S.
I did not order anything from them. I did put some stuffs in the basket, but when I had to step away for a day or so, my basket went emptied. So, this give me a sense that this isn't good. When I tested them by giving them by email, nothing was sent back to me. So, I think this is a scam or a fraud. Yes, the stuffs do look cute, but think twice before buying! I wouldn't recommend anyone to buy anything from this so called company!
I ordered in November for Christmas gifts and a birthday gift for my daughter born on New Years and literally don't receive my order for 7 mos finally after I wrote a very true review. They responded and sent my order. I will never take the chance again. There are far too many reputable businesses.
Do not buy!
Stay away from this fraudulent site, it doesn't worth the accel, you better off shop at the dollar store.
I think their pictures are taken from other clothing sites and then they try to make a copy of the item but the quality is not the and the measurements of the items I received were all wonky.
Don't do it! They still have not even tried to contact me back!
My experience is that I had to return the items at my expense flat rate shipping with tracking. FedEx cost well over $100 but was not the slower flat rate. USPS was $65. Products cost $78. So it would cost almost as much to return as refund would be.
Or they would credit me 15 percent and I just keep the stuff.
They don't have a return policy. Nomatter what time you call the line us busy or disconected. And its been horrible experiences. And if this rating had negative million stars it would be scores that.!
Run! You won't get what you want and your money is gone!
This website is very disappointing. I bought clothes here and the quality was so poor. Also when I wanted to return the clothes, I could not. The only thing I could get back was one dollar or credit toward the site that you had to use it on.