Just nervous, this company is asking me to verify who I am by sending them 2 photos of i.d. Not sure if I should

asked by Lynette H. on 8/20/15

32 Answers
Thumbnail of user cheyennes2

Definitely not! That's not a professional request. I would be very wary if I were you.

Helpful  (2)
Thumbnail of user marthac31

I wouldn't give them information and would strongly advise not to order anything from this company. They are in China and quality of products is horrible. Returning something is nearly impossible.

Helpful  (2)
Thumbnail of user nikkid7

I agree with Anna K. This is something that should not be asked, you have every right to be nervous..

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Thumbnail of user annak63

They shouldn't have to ask. If you don't feel comfortable, then back out. I wasn't asked so I don't think it's required.

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Thumbnail of user saras82

NO DONT EVER SEND ANY FORM OF ID TO ANYONE ESPECIALLY IN OTHER COUNTRIES AND HERE IN THE STATES. THEY IS SO MUCH IDENTITY THIEF. BE VERY CAREFUL.

DID YOU PAY WITH YOUR PAYPAL ACCOUNT. I CALLED PAYPAL AND THEY ARE INVESTIGATING ROSEGAL. I HAD BOUGHT 7 ITEMS FROM THEM AND TOLD PAYPAL WHAT A PROBLEM IM HAVING GETTING REFUNDED AND RETURNING THIS PRODUCT. BECAUSE OF THEIR SIZING IS WAY OFF AND THAT THEIR PRODUCT WAS NOT EVEN SEWN COMPLETELY.

PAYPAL TOLD ME IF WE GET ENOUGH COMPLAINT TOWARD ROSEGAL. THEY CAN CLOSE THEIR PAYPAL ACCOUNT FOR GOOD.

SORRY FOR BEING IN ALL CAPS BUT I WANT TO GET OTHERS CUSTOMERS ATTENTION TO CONTACT PAYPAL IF THE PAID WITH PAYPAL ONLY

Helpful  (1)
Thumbnail of user destintf

Don't do it!

Helpful  (1)
Thumbnail of user cagg

Whether or not they are a huge discussion on this website. DO Not send any company photo ids for 'verification'. That would only be reason for a major Scam to get you into Lots of trouble.
Nonetheless, they are a terrible company for sooo many reasons!

Helpful  (1)
Thumbnail of user msw1

Well i never was asked that question, so im not sure what that is all about, and i attempted to order 5 items items from them... I would NOT recommending ordering from Rosegal!

Helpful  (1)
Thumbnail of user karenm97

Do not what so ever do that. I would not buy from this company at all. Save your money...

Helpful  (1)
Thumbnail of user carenn

Why would they need a photo ID? Photo ID's are used when the person is there to verify identity, age, etc. why would they need it for on line purchase. Something is definitely wrong there, ROSEGAL IS A TOTAL SCAM OPERATION, and because they are in China there is nothing USA can do about it, sucks.

Helpful  (1)
Thumbnail of user robinc36

Run!

Helpful  (1)
Thumbnail of user shawng7

They never asked me that it sounds like a scam

Helpful  (1)
Thumbnail of user darshinab

They never asked me that. I wouldn't send it nor would I order from them.

Helpful  (1)
Thumbnail of user yanl6

NO. Don't send them anything! They are a scam. I don't believe them at all! I gave them my email twice and they never reply back, so something is not right!

Helpful  (0)
Thumbnail of user nirelleh

Can someone pleas help me I spent $150 and they do not answer or not even that it is imporssible to file a ticket. They asked me for id and stuff also, what do i do?

Helpful  (0)
Thumbnail of user tinaw30

Would not send this info and do not order from this company it is a scam?

Helpful  (0)
Thumbnail of user bellab6

This is the same scam they tried to pull on me. They are thieves and I have no idea how they are still in business. They not only asked me for the two forms if ID, but also asked me to fax copies of my drivers license and said they needed my bank account number. DO NOT GIVE THEM ANY MONEY. ANY INFORMATION AND REPORT THEM IMMEDIATELY! If you've already purchased from them using your debit card. Watch your account closely and you'll see that they continue taking money not authorized to take. A 20$ item ends up costing 170$ then you don't recieve what you ordered in the first place. This scam company also goes by other names as well. Dress Lily. Sami Dress and others. People stop using this company!

Helpful  (0)
Thumbnail of user iyanam

Don't do it, under any circumstance u should just cancel your order now instead of wasting your time and money

Helpful  (0)
Thumbnail of user tracyo7

I would never do business with Rosegal again. Unethical and should be shut down. I have never received my order that was placed November of 2014 and it was horrible getting hold of anyone or getting any answers for a refund. NEVER AGAIN!

Helpful  (0)
Thumbnail of user ajj5

Don't do it! Scam

Helpful  (0)
Thumbnail of user barbarag35

Definitely not! I will never order from them again. I wasn't asked to give ID, but I wouldn't have anyway. I wear a size L, but I ordered a XL because the size chart Said it ran small. The XL was a S and it was poorly made with cheap material. Be careful ordering from this site.

Helpful  (0)
Thumbnail of user tabithah6

Don't send it. I have never been asked to send pictures of myself for an order. Money should be enough.

Helpful  (0)
Thumbnail of user barbaraw35

Absolutely DO NOT give them any personal information or ID. Cancel your order and NEVER order from them again. Read the reviews and you will understand why I and so many others are totally turned off from RoseGal.

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Thumbnail of user emilyb43

Do not do it! It's fake and an awful website

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Thumbnail of user nikkil19

Dont give them a thing! There is no reason to ask for ID other than the fact that once they have this they can use ur details for fraudulent transactions.

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Thumbnail of user jacem2

They never asked me for any id. I also paid by pay pal. I would not give them any other form of id>

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Thumbnail of user karens115

I was not asked for that information but I have been very unhappy with my order. The sizes sent were way smaller than they should have been and it costs as much to return as my refund would be. I WILL NEVER NEVER USE THEM AGAIN AND I CAUTION YOU!

Helpful  (0)
Thumbnail of user celestef2

Don't! They sell garbage clothing don't buy anything from them period! You are going to lose your money!

Helpful  (0)
Thumbnail of user erinf15

When have you ever been asked for 2 forms of photo verification when shopping online? Never. Rosegal is a scam! Do not continue with your order and absolutely don't give them your id!

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Thumbnail of user lindysd

I ordered about 12-15 times. Once they asked me for ID/docs. I cancelled the order. They haven't done that again, so far. I would never give them photo ID.

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Thumbnail of user trudyn2

I have bought from here 3 times already. Delivery takes 2 months since I am ffrm SA. But I receive wat I ordered. They neva asked me for my IDnumber or ne other personal details.

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Thumbnail of user taiyabaha

Woah that's weird. No! Don't send them any photos. From my previous shopping from rosegal I had a good experience and wasn't ever asked to send anything of the sort. Cancel the order and maybe try again but if they keep asking you then don't risk ordering anything from them.

Helpful  (-1)

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