ResumeGenius Questions & Answers

Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius

Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius

Hello Kevin, I want to extend my sincerest apologies for the negative experience you had with our customer service. If you would like to download your Resume and you are still signed in. Simply click on this link: https://app.resumegenius.com/resumes This will take you back to the resume you created and allow you to DOWNLOAD, EDIT & PREVIEW. Click on "Download Resume" and choose between Word, PDF or TEXT formats. Please be sure to Save all your work by scrolling down and clicking "Save and Continue" at the bottom of each section. IF YOU ARE NOT SIGNED IN please open a new window in your browser, then go to: https://app.resumegenius.com - log in and follow the instructions above. Check out this video, which shows you how to use our resume builder easily. https://vimeo.com/114529272 Only our TEXT format is FREE. (all other services require a minimum payment of $1.95) A fee is charged if you want to email, fax, print your resume, create an unlimited amount of resumes or desire to download your resume as a PDF or Word document. The fee to have access to all these features is $1.95 for a 14-day trial with the ability to cancel at any time if you do not need it after that period (See Terms of Use). In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8AM-12AM EST). You can also email us at any time at support@resumegenius.com.

Hello Linda, Not sure which skills to put on a resume for your industry? Having trouble deciding what skills are right for your resume? Our resume skills section guide shows you how to list, re-iterate, and expand upon your abilities that are relevant to your target job. This guide will cover all the best skills for resumes, as well as exactly how to properly showcase them on your resume. https://resumegenius.com/how-to-write-a-resume/skills-section-writing-guide

I want to apologize for the experience you had while using our site. We will investigate the interaction with the agent you spoke to and take disciplinary action if needed. In the meantime, I wish to rectify this situation ASAP. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com

Hello Melissa, Yes, you can update your information from the website free of charge. Please let me know if you have any other questions :)

Hello R T All your personal information wont be used or shared with any thirds parties. Additionally all billing information is automatically encrypted. Please let me know if you have any other questions :)

If you would like to download your Resume and you are still signed in. Simply click on this link: https://app.resumegenius.com/resumes This will take you back to the Resume you created and allow you to DOWNLOAD, EDIT & PREVIEW. Hover your mouse over the resume to activate the download "down arrow" and choose between MS Word, PDF or TEXT format if you are under a free account. IF YOU ARE NOT SIGNED IN please open a new window in your browser, then go to: https://app.resumegenius.com - log in and follow the instructions above. Check out this video, which shows you how to use our resume builder easily. https://vimeo.com/114529272 Only our TEXT format is FREE. (all other services require a minimum payment of $1.95) A fee is charged if you want to email, fax, print your resume, create unlimited amount of resumes or desire to download your resume as a PDF or Word document. The fee to have access to all these features is $1.95 for a 14-day trial with the ability to cancel at anytime if you do not need it after that period (See Terms of Use). Sincerely, The RGO Technologies Team Additional Services: IF YOU WISH TO HAVE YOUR RESUME PROFESSIONALLY RE-WRITTEN! We highly recommend our affiliate RESUMEWRITERDIRECT.COM, if you would rather have a certified professional resume writer (CPRW) write your resume for you. This high quality resume writing service is the most affordable in the market. Plans start at $99 and all come with a 100% satisfaction guarantee. Learn more here: http://resumewriterdirect.com/pages/plans-pricing, or contact their TOLL FREE NUMBER: 866-706-0973 (Monday-Friday, 10AM-6PM EST). You can also email them at any time at support@resumewriterdirect.com