Why am I seeing people get refunded when I was told it is in your policy to not do refunds?? would like my refund!

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Why am I seeing people get refunded when I was told it is in your policy to not do refunds?? would like my refund!

asked by Amber H. on 7/26/18

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Juan A. [ResumeGenius Rep] on 7/30/18 · Answer 1 · 2018-07-30T08:55Z

Juan A. [ResumeGenius Rep]

on 7/30/18

I want to apologize for the experience you had while using our site. We will investigate the interaction with the agent you spoke to and take disciplinary action if needed. In the meantime, I wish to rectify this situation ASAP.

Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com

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Why am I seeing people get refunded when I was told it is in your policy to not do refunds?? would like my refund!

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