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Here’s what consumers have asked with answers from Restaurant.com staff and previous consumers.
I have the same issue. It seems like the website is completely shut down. This company sucked anywway, but I did have some unused certificates on there.
If restaurant.com really conducted business ethically, which is highly questionable, their program could benefit a new restaurant by driving new customers their way. Unfortunately, it appears restaurant.com does not operate ethically, and may even be engaged in outright fraud. Not sure how they can remain in business without being shut down by authorities.
With all due respect, I don't think you fully understand how this whole scheme works. First, you buy or receive a gift card from restaurant.com. Typical price is $20 for $125 "worth" of gift cards. Then you go to the restaurant.com website and "purchase" restaurant certificates (or whatever they call them) from "participating" restaurants. So, typically a $25 restaurant.com gift card (which cost $4) will purchase a $25 restaurant certificate, with the typical restriction that you must purchase $50 worth of food (liquor may or may not be excluded). So, you are really getting $50 worth of food for $29 out of pocket. And all of the above assumes the restaurant you want to eat at, is even one of the restaurants on their list. And further, even if the restaurant is on their list, MANY commenters have reported that when they have shown up at the intended restaurant, the staff knows nothing about these "certificates" and claims they have never heard of restaurant.com. There is something very wrong with restaurant.com. Pay attention to the fact that the majority of reviews are 1 star. Should probably be 0 stars. BUYER BEWARE, BIG TIME!
