Rehlat FAQ | Sitejabber

Question:

Are your prices for emirates airlines flights with a complimentary seats or restricted seats? can we book seats in advance with ur prices? Are your prices for emirates airlines flights with a complimentary seats or restricted seats? can we book seats in advance with ur prices?

Answer:

Dear Fatima, Apologies for the delay in response. With us, you confirm a seat for an Emirates flight. However, for a specific or guaranteed seat, you need to purchase it from the Airlines' website directly. I hope this helps. Should there be anything else, please let us know. We are here to help. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

I have booked a ticket for rehlat on 23rd and i paid using my debit card, i entered my pin only once and they have taken money out of my account 5 tim I have booked a ticket for rehlat on 23rd and i paid using my debit card, i entered my pin only once and they have taken money out of my account 5 tim

Answer:

Dear Jefferey, We regret any inconvenience. I have forwarded the issue to the Escalations's Desk who are working on it and would reach out to you as soon as possible. We truly appreciate your patience and immense co-operation. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

I was calling your customer service line but trhey are holding it until they hang it up in the end. i want to reschedule my travel date. I was calling your customer service line but trhey are holding it until they hang it up in the end. i want to reschedule my travel date.

Answer:

Dear Nina, We regret the inconvenience. We have sent an email to your registered email with us. Kindly let us know the dates so that we can do the needful. Awaiting your reply. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

I booked for a flight for 1 person but they deducted twice same booking id in my bank account please help me i need a refund. I booked for a flight for 1 person but they deducted twice same booking id in my bank account please help me i need a refund.

Answer:

Dear Anne, We regret the delay in response. As per the email sent couple of days ago, the refund has been processed and the amount should be credited in 4 - 5 working days. We truly appreciate your patience and co-operation. Should there be anything else, please let us know. We are here to help. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

I book a ticket from a while but , still didn't receive it on my email . I book a ticket from a while but , still didn't receive it on my email .

Answer:

Dear Nisar, Please check your mail as we have sent the confirmed ticket. Do let us know if you need additional assistance. We are here to help. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

How can i choose my seat for my flight? How can i choose my seat for my flight?

Answer:

Dear Gia, Thank You for contacting Rehlat. You need to logon to the Airlines' website and while doing the check-in, you can select your desired seat. Also, if you select the Online Check-In option while making a booking with us, we shall do that and complete the check-in and send the Boarding Pass to your registered e-mail address with us. I hope this helps. Should you have any further questions, please send an email to help@rehlat.com. We will be glad to assist you. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

Hi i want to confirm my booking from dubai to barcelona azhar bashir for 8 jan 2019 Hi i want to confirm my booking from dubai to barcelona azhar bashir for 8 jan 2019

Answer:

Dear Azhar, As per our conversation, we have cancelled your ticket and processed it for a full refund. The refund amount will be credited to your bank account within 3-4 working days depending on your local bank. In case of any delay please send us an email to help@rehlat.com for immediate action. Thank you. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

Booking paid but shown on airline as not confirmed and on hold without payment. hotline not answered. whats going on? Booking paid but shown on airline as not confirmed and on hold without payment. hotline not answered. whats going on?

Answer:

Dear Rukshan, Greetings from Rehlat! Your ticket is confirmed and we are able to view your booking on Srilankan airlines website. Request you to kindly check your mail for the e-ticket. If you are still facing the same problem, please let us know so that we will check and assist you. Thank you. Regards, Customer Delight Team Rehlat

By Social T., over a year old

Question:

None of the coupon codes work. it says use cashback and i have been trying for a long time and it says not valid...no codes from rezeem too None of the coupon codes work. it says use cashback and i have been trying for a long time and it says not valid...no codes from rezeem too

Answer:

Dear Saachi, 1. The coupons/ offers listed on our site are applicable on booking done directly on Rehlat website, mweb, & App flight bookings. 2. Coupons don't apply on Jazeera Airways, Spicejet, flydubai, flynas, SalamAir, Air Arabia, & Air India Express. 3. CASHBACK coupon can be used one time only. Please check the terms and conditions while applying the coupon code. Please let us know for which airlines you're trying to apply the coupon and send us the error screenshot to help@rehlat.com so that we will check and get this sorted for you. We look forward to hearing from you. Thank you. Regards Customer Delight Team Rehlat

By Social T., over a year old

Question:

Good day i would like to see my eticket for the flight i booked Good day i would like to see my eticket for the flight i booked

Answer:

Hi Winnie, Greetings from Rehlat & I trust you are doing well! We request you to please share your email address which you have used to make the booking so that we can check and send you the e-ticket. We look forward to hearing from you. Thank you. Regards Customer Delight Team Rehlat

By Social T., over a year old

Rehlat Questions & Answers

Are your prices for emirates airlines flights with a complimentary seats or restricted seats? can we book seats in advance with ur prices? Are your prices for emirates airlines flights with a complimentary seats or restricted seats? can we book seats in advance with ur prices?

I was calling your customer service line but trhey are holding it until they hang it up in the end. i want to reschedule my travel date. I was calling your customer service line but trhey are holding it until they hang it up in the end. i want to reschedule my travel date.

I booked for a flight for 1 person but they deducted twice same booking id in my bank account please help me i need a refund. I booked for a flight for 1 person but they deducted twice same booking id in my bank account please help me i need a refund.

I book a ticket from a while but , still didn't receive it on my email . I book a ticket from a while but , still didn't receive it on my email .

How can i choose my seat for my flight? How can i choose my seat for my flight?

Hi i want to confirm my booking from dubai to barcelona azhar bashir for 8 jan 2019 Hi i want to confirm my booking from dubai to barcelona azhar bashir for 8 jan 2019

Booking paid but shown on airline as not confirmed and on hold without payment. hotline not answered. whats going on? Booking paid but shown on airline as not confirmed and on hold without payment. hotline not answered. whats going on?

None of the coupon codes work. it says use cashback and i have been trying for a long time and it says not valid...no codes from rezeem too None of the coupon codes work. it says use cashback and i have been trying for a long time and it says not valid...no codes from rezeem too

Good day i would like to see my eticket for the flight i booked Good day i would like to see my eticket for the flight i booked

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