Booking paid but shown on airline as not confirmed and on hold without payment. Hotline not answered. Whats going on?

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Booking paid but shown on airline as not confirmed and on hold without payment. Hotline not answered. Whats going on?

asked by Rukshan N. on 12/6/18

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Social T. [Rehlat Rep] · Answer 1 · 2018-12-06T09:47Z

Social T. [Rehlat Rep]

on 12/6/18

Dear Rukshan,

Greetings from Rehlat!

Your ticket is confirmed and we are able to view your booking on Srilankan airlines website. Request you to kindly check your mail for the e-ticket.

If you are still facing the same problem, please let us know so that we will check and assist you.

Thank you.

Regards,
Customer Delight Team
Rehlat

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