Raise Questions & Answers

Hello Nikki! When selling a gift card on Raise, you will be able to choose from three payment methods. Those payment methods include ACH direct deposit, PayPal, and physical check.

Hi Rashmi. Raise is an online marketplace to buy and sell discounted gift cards. If you are wishing to buy, you can simply search by brands that interest you! Card types include physical cards that will be mailed to you, eGifts that can be used when online shopping, and vouchers which are delivered electronically to you and can be printed to use in store. When buying a card please be mindful of the card type and delivery method! For more detailed information please visit https://www.raise.com/how-it-works!

Hi Brian, good question! When you are listing a card with Raise, you are actually not selling the card to Raise directly, but rather placing your card on the marketplace for other members like yourself to purchase for the price that you set. The reason you have to input the card information is so we here at Raise can verify your card and its balance. This is to avoid selling any invalid cards to a member on our marketplace. Again, members will not be making offers or placing bids, they will be purchasing your card at the price that you set. Of course, if you have any other questions please don't hesitate to give us a call! We're happy to help.

Hello Daniel! In order to delete a listing, please log in to your Raise account and go to "My Listings." From there you'll be able to look at the individual listings and there is an option to delete each one. If you have any other questions, feel free to give us a call!

Hello! That's a great question. In order to redeem your Restaurant.com card, you enter the card number on the homepage where it says "If you have a code, enter it here." You will also enter your city or zip code to pull up restaurants in your area that will accept a Restaurant.com voucher. Although you paid only $6 through Raise, you will have $100 worth of credit to use on Restaurant.com. As always, if you have any other questions or concerns please don't hesitate to reach out to us at 888-578-8422!

Hi Amber. Thanks for reaching out to us! As an online marketplace, our member's privacy and personal information are a priority. Social Security Numbers are not asked of people when placing an order. The only time a Social Security Number is needed is when we are verifying a seller's direct deposit payment. This is used to verify the bank information to ensure we are paying the correct person. I hope this helps! Please let us know if you have any other questions.

Paul, Great question! We do ask that you allow 1-24 hours for your order to process. After the order is processed it will be delivered to your Raise account, or shipped to you if you purchased a physical card. As soon as you receive your Abercrombie card, it will be ready to use!

Beverly, what an important question. Thanks for asking! Raise takes Member's data very seriously, and we only take information we need to ensure a protected and safe marketplace for all. All Member's data is protected or destroyed per law. Social Security #'s are not taken from Members who would like to buy, and are only used to verify bank account information so we can send ACH payments to sellers.The verification process should not take more than 24 hours in most cases. It usually involves a call into our office to ensure you are the one making the purchase. We may ask for some additional materials, including a state ID via email. Once a verification is done, orders should be expedited or go faster than before.

Dj M. I would love to make sure your refund is taken care of. Do you have a Raise order # I can look into for this?

The verification process should not take more than 24 hours in most cases. It usually involves a call into our office to ensure you are the one making the purchase. We may ask for something via email as well. Once a Verification is done, orders should be expedited or go faster than before.