I have been in contact through email about a dress I ordered in hunter and that I recieved in bud green. They keep telling me that I'm wrong, but they are changing their version of events. Is there someone else that could possibly help me? I am willing to send the dress back at my expense, even though it's your error, and all I'm asking is for the dress in the correct color. Thank you!

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I have been in contact through email about a dress I ordered in hunter and that I recieved in bud green. They keep telling me that I'm wrong, but they are changing their version of events. Is there someone else that could possibly help me? I am willing to send the dress back at my expense, even though it's your error, and all I'm asking is for the dress in the correct color. Thank you!

asked by kelli k. on 4/9/15

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Customer S. [PromGirl Rep] · Answer 1 · 2015-04-09T08:13Z

Customer S. [PromGirl Rep]

on 4/9/15

Unfortunately we do not offer any custom colors. Please be sure that the order was placed with us, PromGirl.com! We would be happy to assist you if you order was placed on our site if you contact us with your order number to Vip@PromGirl.com. Thank you!

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HODJFSOFJ D. · Answer 2 · 2015-08-03T10:14Z

HODJFSOFJ D.

on 8/3/15

Kim C.: I just returned a dress that arrived Wednesday and I returned via USPS on Friday. This dress was nothing like the picture and wasn't even close to the color in the picture. The phones haven't been working at your facility according to the message I have left messages and have tried to contact your (888) 843-7746. THIS NUMBER DOES'NT WORK!

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