PrinterPix Questions & Answers

Question 1

Question:

I ordered a photo album for the diamond wedding anniversary of a very old couple weeks ago. having read all these reviews, i have become very anxious that they might die before they have even seen the pictures. is there any chance that the album will arrive before christmas? i ordered in the last week of november. i am very terrified to read all these reviews here...

Answer · 2017-07-05T08:55Z

Answer:

Did you receive your order in a timely fashion?

By Omar B., Customer Experience Manager over a year old

Question 2

Question:

Having loads of problems placing my canvas orders, have paid for them all ready and have voucher numbers that expire tonight at mn,,, has been so frustrating can i get a call or email regarding this... makes me crazy Having loads of problems placing my canvas orders, have paid for them all ready and have voucher numbers that expire tonight at mn,,, has been so frustrating can i get a call or email regarding this... makes me crazy

Answer · 2017-07-05T08:56Z

Answer:

I know this is old, but did you manage to get it working?

By Omar B., Customer Experience Manager over a year old

Question 3

Question:

I have for the past 4 hours tried to get my order in before my time expires on the very last step prior to finalizing my order i keep getting a crazy sheet with all kinds of computer jibberish,,, i tried to check my computer with other task and have no problem only when i come back to my order, very disappointing and tiring... can some one help I have for the past 4 hours tried to get my order in before my time expires on the very last step prior to finalizing my order i keep getting a crazy sheet with all kinds of computer jibberish,,, i tried to check my computer with other task and have no problem only when i come back to my order, very disappointing and tiring... can some one help

Answer · 2017-07-05T08:56Z

Answer:

I know this post is old, but did you get it working?

By Omar B., Customer Experience Manager over a year old

Question 4

Question:

Sure, where is my order... placed it on 5/7 and still nothing. was meant to be a birthday present from my 82 year old mother... between waiting on hold for 30-60 minutes, told my order would be escalated and shipped asap, nothing. now, no one answers your customer service calls, and all i get from your e-mail service is a rubber stamp 'we received your email' response. i am so disappointed.

Answer · 2017-07-05T08:57Z

This post is over 2 years old, but I'm sorry you had trouble reaching our customer service department. It has gone through a major rehaul and is now better than ever.

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