Is Pottery Barn getting ready to go under? Extreme difficulty getting furniture that has been ordered in JULY, has been PAID FOR IN FULL and I have been told it is lost and have to wait until the end of November and then MAYBE it will be here. I was never called or notified about any of this; I have been doing the research and calling. This is consumer fraud.

asked by Wendy C. on 10/12/16

5 Answers
Thumbnail of user phillipd176

Same, was told we would have a light first week of October, now December also. I hope they do go under. Don't get me started on the last thing I bought for $999, then the price changed to $499. So angry, will NEVER shop there again.

Helpful  (3)
Thumbnail of user melissae815

Awful company, I had the same thought that they are going under. Never seen so many lies from a company. I just posted a 1 star review. They charge top dollar and lie about delivery dates. Also ordered a rug that never arrived, luckily I was refunded for that. I'm still waiting for a bench that I ordered in January, it's almost April :(

Helpful  (2)
Thumbnail of user erinne2

The EXACT SAME THING is happening to me except I'm waiting until DECEMBER now!

Helpful  (2)
Thumbnail of user craigs284

This is standard operations now. They attempted to steal almost $1500 from me. I recommend using the BBB for your area. That is the only way I got a response even though it didn't help.

Helpful  (0)
Thumbnail of user tracyg134

Same! They have had over $2,000 of mine for nearly 3 months. Shipped November 15th and for weeks they claim it's lost. Awful experience. Still out $2,357 and no one ever gets back to me despite promises that they will. They will NEVER get my business again.

Helpful  (0)

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