Pottery Barn Questions & Answers

Here’s what consumers have asked with answers from Pottery Barn staff and previous consumers.

2 questions answered

0% answered in 1 day

Question:

Is pottery barn getting ready to go under? extreme difficulty getting furniture that has been ordered in july, has been paid for in full and i have been told it is lost and have to wait until the end of november and then maybe it will be here. i was never called or notified about any of this; i have been doing the research and calling. this is consumer fraud.

Answer:

Same, was told we would have a light first week of October, now December also. I hope they do go under. Don't get me started on the last thing I bought for $999, then the price changed to $499. So angry, will NEVER shop there again.

By Phillip D. over a year old

See more answers (5)

Question:

Pierce sectional severe pilling on cushions, need to find out what can be done. this is a second home and only gets used about 10 weeks a year. Pierce sectional severe pilling on cushions, need to find out what can be done. this is a second home and only gets used about 10 weeks a year.

Answer:

We have the same problem. Our couch is two years old and we will need to replace it this year. Back Cushions are rumpled and seat cushions have a ton of little piling.

By D L. over a year old

Question:

Interested in filing a class action suit for deceit and fraud? this company is clearly benefiting by holding hundreds of thousands of dollars!

Question:

Has anyone contacted a lawyer?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Pottery Barn Questions & Answers

Pierce sectional severe pilling on cushions, need to find out what can be done. this is a second home and only gets used about 10 weeks a year. Pierce sectional severe pilling on cushions, need to find out what can be done. this is a second home and only gets used about 10 weeks a year.

Interested in filing a class action suit for deceit and fraud? this company is clearly benefiting by holding hundreds of thousands of dollars!

Has anyone contacted a lawyer?

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