Popreal FAQ | Sitejabber

Question:

I would like to know when my order will be shipped I would like to know when my order will be shipped

Answer:

Dear customer, if you have already made an order, please pm us your order number, we will help you check, thank you.

By Maggie Q., over a year old

Question:

If i'll order today, when will i recieve it? If i'll order today, when will i recieve it?

Answer:

Hi Arlyn, we provide the Super Savings service: Order processing: 7-10 days. Order delivery: 10-20 days. The items you ordered will reach you within 30 days. And the Express Shipping service: Order processing: 7-10 days. Order delivery: 5-6 days. The items you ordered will reach you within 20 days.

By Maggie Q., over a year old

Question:

If i'll ordertoday.when will i recieve it? If i'll ordertoday.when will i recieve it?

Answer:

Hi Arlyn, we provide the Super Savings service: Order processing: 7-10 days. Order delivery: 10-20 days. The items you ordered will reach you within 30 days. And the Express Shipping service: Order processing: 7-10 days. Order delivery: 5-6 days. The items you ordered will reach you within 20 days.

By Maggie Q., over a year old

Question:

Is popreal site is sequred? can i trust? Is popreal site is sequred? can i trust?

Answer:

After two months, I've not received a part of my order yet. I bought them for christmas and now it's too late. When I asked for cancellation and refund they put three options for me: 1- return and pay the two way shipment fee, if you have not even opened the package. 2- $25 refund and forget about it 3- $30 coupon. I accepted 25$. When I asked for it, they said NO, we give you only $20, not 25 This order was $93 My total order was $157 Add to this the awful quality of the product! I don't trust them

By Sepehr G. over a year old

Question:

I am interested in a dress that sells mom - s. when i pull up the size chart it says a mom - s runs a us 2 -4, but then gives the dimension 71 cm - which is 27 inches for the bust. an us small does not run a 27 inch bust size,but more a 32 inches. which size is correct? thanks, emily I am interested in a dress that sells mom - s. when i pull up the size chart it says a mom - s runs a us 2 -4, but then gives the dimension 71 cm - which is 27 inches for the bust. an us small does not run a 27 inch bust size,but more a 32 inches. which size is correct? thanks, emily

Answer:

Hi Emily, for our popreal size, the cloth size means height size, like size 90 means it suitable for kids around 90 cm high. When you click one size, it will transfer to Inch height below the size. Or could you please pm us the item link, we will recommend for you, thank you.

By Maggie Q., over a year old

Question:

I have read countless reveiws and everyone complains about the shipping time...how long does it take? I have read countless reveiws and everyone complains about the shipping time...how long does it take?

Answer:

Hi, ruth, for the processing time we need 3-5days, some hot sale items, we need 5-7days, for the delivery, normally we need 10-20days, but for some further areas we need a little longer time.the items will be delivered within 30days, thank you.

By Maggie Q., over a year old

Question:

What is the return policy What is the return policy

Answer:

Hi albania c, for all our policy and information, you could see in here https://www.popreal.com/customSupport/items/3e668f1b-2a67-4298-afd9-1c7ab9877937/FAQ

By Maggie Q., over a year old

Question:

Do you have to buy mommy & me outfits separately? Do you have to buy mommy & me outfits separately?

Answer:

Hi Ally, thanks for your love for Popreal, below is our Matching Outfits Collection for you Https :// www.popreal. Com/products/page/b6911595-7c59-4ae5-81be-3cada98ca7d1/Matching%20Outfits/none/none/1

By Maggie Q., over a year old

Question:

How long does it take the delivery? How long does it take the delivery?

Answer:

Hi Katerina, thank you for interested in our items, we provide the Super Savings service: Order processing: 7-10 days. Order delivery: 10-20 days. The items you ordered will reach you within 30 days. And the Express Shipping service: Order processing: 7-10 days. Order delivery: 5-6 days. The items you ordered will reach you within 20 days.

By Maggie Q., over a year old

Question:

Hello, i've ordered from the website and until now my order has not recived to me! i need my order before 20 of may because im going back to my country! i sent 2 emails to the customer service and no one reply to me!! Hello, i've ordered from the website and until now my order has not recived to me! i need my order before 20 of may because im going back to my country! i sent 2 emails to the customer service and no one reply to me!!

Answer:

Dear Customer, your order has already shipped out with the express shipping, for the details, we have sent the email for the Confirmation. Pls check it later

By Maggie Q., over a year old

Popreal Questions & Answers

I would like to know when my order will be shipped I would like to know when my order will be shipped

If i'll order today, when will i recieve it? If i'll order today, when will i recieve it?

If i'll ordertoday.when will i recieve it? If i'll ordertoday.when will i recieve it?

Is popreal site is sequred? can i trust? Is popreal site is sequred? can i trust?

I have read countless reveiws and everyone complains about the shipping time...how long does it take? I have read countless reveiws and everyone complains about the shipping time...how long does it take?

What is the return policy What is the return policy

Do you have to buy mommy & me outfits separately? Do you have to buy mommy & me outfits separately?

How long does it take the delivery? How long does it take the delivery?

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