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Sepehr G.

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1 Review by Sepehr

Popreal

  • Popreal

“Fake return policy-Very late delivery-Awful quality”
12/31/18

After two months, I've not received a part of my order yet.
I bought them for christmas and now it's too late.
When I asked for cancellation and refund they put three options for me:
1- return and pay the two way shipment fee, if you have not even opened the package.
2- $25 refund and forget about it
3- $30 coupon.
I accepted 25$. When I asked for it, they said NO, we give you only $20, not 25
This order was $93
My total order was $157
Add to this the awful quality of the product!

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Helpful  (1)
Thank you
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Maggie Q. – Popreal Rep

Dear customer,
So sorry for the inconvenience caused to you.
Could you please tell us your order id so that we can help you as quick as possible?
Any problem, please feel free to contact us via contact@popreal.com.
Thank you
Popreal

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