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Is PoolSupplyWorld a scam or a legit company?

asked by Sam S. on 3/14/19

16 Answers
I believe they are a legit company, however, their customer service is so bad I think I would recommend NOT doing business with them. If there is any problem with the order you will have hell getting it corrected.
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Scam dear I've been on hold 45 mins now after zero success with emailing them and all I ordered was some pool filters
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Based on my experience and those of others on the forums, this is a scam site
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Total scam. It's been nearly a month since I placed my order and it still hasn't been processed.
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Scam. Never ever order from them. You will not get what you ordered and will never be contacted
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Honestly I believe it's a scam. They take your money then block you where you can't get ahold of them at all
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Scam artists. They take your money and send nothing. They do not answer phone.
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A legit company with no ethical values. Poor service. I would not recommend anyone to order from this company. I ordered a pool liner 4 weeks ago and have yet to get a tracking number from them. Battling the phone line now to get a refund!
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Seem legit. Processed my order satisfactorily. Website is haphazard on searches, and customer service is less than satisfactory.
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Very pleased with the price and was shipped and received so quickly. No problems here!
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Not sure, haven't received item that was paid for weeks ago. Nobody answers the phone.
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Good prices but if you order the wrong thing or need to return something NOPE. Even though they show they take returns they won't do it. Liars. This type of company should not be legal in US advertising a return policy the won't stand behind.
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Based on my recent experience in ordering equipment worth over $2000. 00, I can say it is legit.
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Not sure. Ordered a product from them. I haven't seen it and have been getting zero legitimate customer service.
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Legit company with excellent product, prices and shipping.
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Very legitimate. Always get what I order, on time, at a fair price.
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