Persopo.com Questions & Answers

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Here’s what consumers have asked with answers from Persopo.com staff and previous consumers.

28 questions answered
21% answered in 1 day
Question:

How to cancel

Question:

I called on day 5 to cancel, it clearly states you can call from 8-3 on sat. so i called on sat and got a recording to call between m-f. i sent an email also and very upset! i wanted to talk with a real person to make sure not one more penny is to be taken out of my checking account. i am disabled and on fixed income and am very frustrated!

Answer:

Shelly, I apologize you were having issues, we were open and taking calls on Saturday, I myself was at the office then. Emails are received by a different department than customer service, RM R's statement that our company does not recognize emails is blatantly incorrect and very misinformed. If there was an email received on Saturday, our support department will certainly cancel and refund your Account. If you had any problems, feel free to send another email, or call us about this account. As this website does not provide your last name or the email used for your personal security, I cannot cancel myself at this time. Please contact us directly(1-866-371-2590). And we will take care of you. It is a shame people are quick to point out the bad, but rarely speak out about the good. After you know the truth I hope you can come back and enlighten the less proactive customers who would rather bash our company online than to contact us directly and give us a chance to make good with you all.

By Mike M.,
See more answers (3)
Question:

Why can't i access information very limited reports

Answer:

Customer Service should be able to help you. If they cannot, or won't, I would go with a reputable company.

By sandra t.
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