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PeopleClaim
Questions & Answers

18 reviews

Here’s what buyers have asked with answers from PeopleClaim staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

I know the dead line for responses for my complaint against my landlord and a pest control company has not arrived. But this negativity has me wondering am I going to get my money's worth? Would I have been better off going to the BBB? For free?

Answer:
Hi Virginia! As we understand it, your landlord has arranged a meeting soon, so hopefully you'll have your real answer then. You can extend the deadline on your complaint until after that if you like; other claimants have found that to be very helpful and constructive. As to negativity--we completely understand when businesses are unhappy to receive complaints. We always feel that the important thing is to fix any issues and learn from them. One claimant said he'd have hauled off and hit a business owner if he hadn't filed a claim instead; as soon as the other party received our letter, he came over "like a man" and they worked out that there'd been misunderstandings on both sides. Perfect.
By Sally E., over a year old
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Question:

How long should I wait to get further information from PeopleClaim concerning Claim #100306-260903?

Answer:
Please email us at support@peopleclaim.com! We will be able to respond about your specific claim there. Thanks.
By Sally E., over a year old
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Question:

If the other party to a claim does not respond, do you notify me?

Answer:
You'll receive a system email notification when the other party views your claim online. You can access your response page at any time to check for responses and questions - sometimes a company will message you privately through the system, asking for more information. The other party will also often contact you directly via phone, mail or email, so you should be alert for responses made that way. The great thing is getting the problem resolved instead of worrying about it, right? Contact us at support@peopleclaim.com if you have any other questions!
By Sally E., over a year old
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Question:

I had booked a flight with porter airlines from Pittsburgh to Toronto, through the website- student universe. The flight was supposed to depart on Friday July 29 at 2:30 pm and reach Toronto at 3:30 pm, same day. The price of this flight was 99$ USD, I reached the airport at 12:30 pm. While looking for the gate number, I found out that the flight was cancelled. I then was directed to the Porter customer check in desk. At the check in , there were two lines with two males behind the desk. Upon waiting in the line for over an hour, I approached the man behind the counter. He then gave me two choices for my ticket- first either I take the offer of staying at hotel Hyatt Pittsburgh until the next day with a food voucher, second was to buy a new ticket at the counter with United airlines for which I will be reimbursed later. He wrote down two phone numbers for me- one Canadian and the other US for porter airlines whom I had to call and get the reimbursement for the price of the new ticket. He reassured me a couple of times that I should not worry and that as soon as I call the airlines, they will reimburse me. Thus, at the counter itself, on his computer he asked me for his credit card and charged me $472.48 CAD for the flight number UA8341 which was supposed to leave at 3:30 and reach Toronto at 4:30 pm. Even before leaving the counter, I exaplined to him that I am a student with no source of income and a lot of loan on my head.My orginal ticket was only 99$ US which I found after searching online for months. Porter have given me a gift voucher for $100 which can be used for booking a flight but no refund. Can I get them to refund me $373 extra money charged in addition to the original price of ticket?

Answer:
Ouch, that does sound frustrating... and expensive. So sorry that happened. We can't give legal advice, but you can most certainly file a claim on PeopleClaim.com and we'll get it right to them for response. If you're not familiar with how our system works, check out our FAQ at www.peopleclaim.com/faq.aspx
By Sally E., over a year old
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Question:

I have made a complaint on people claims & saved it , how do i recover it?

Answer:
Hi Lyle - just sign into your account with your email address and password. If you don't remember you password, you can re-set it. Once you're signed into your account, you can find and finalize your claim. If you have any problems, just email support@peopleclaim.com - happy to help!
By Sally E., over a year old
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Question:

How do I file a complaint about Usaa Federal Savings Bank. We had a refinance go beyond the lock rate deadline and they wanted to charge us a $2000 lock extension rate, even though it was no fault of ours it went beyond the deadline. I cancelled the loan and was given a contact name for complaints and the person hasn't returned any of my calls. We wasted over three months with this loan. What's my next move?

Answer:
File a claim! We'll get it to them and they'll have a chance to respond constructively... and transparently. This may answer some questions: http://www.peopleclaim.com/faq.aspx - or feel free to contact us directly at support@peopleclaim.com
By Sally E., over a year old
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