Parcl is a legit company that was created by an Australian software provider Auslogics Labs Pty Ltd. Both shoppers and forwarders are protected by PayPal and Parcl customer support.

I think they have had problems with forwarders in the past, because Parcl is does not control what other users do, until they investigate and somebody is proven guilty, people might have the wrong understanding of what the platform is. The service simply connects you to a person in the country you want to buy something from. They assist with refunds and security, but they are not keeping these guys as employees, everybody is just a user.

I used Parcl for the first time and it worked great, it is 100% legit and PayPal backed.

It definitely worked great for me so I can't call Parcl a scam.

I purchased my first item for a costumer for a Spanish company, the item never appears and the client cancels with me losing the money of the purchased item.

I know now that I could have asked in advance the money for the purchase but I tried contacting the staff through all the means they have on their website and I haven't received an answer yet.

Thank god for paypal dispute system...