asked byon 7/23/19
I think they have had problems with forwarders in the past, because Parcl is does not control what other users do, until they investigate and somebody is proven guilty, people might have the wrong understanding of what the platform is. The service simply connects you to a person in the country you want to buy something from. They assist with refunds and security, but they are not keeping these guys as employees, everybody is just a user.
I purchased my first item for a costumer for a Spanish company, the item never appears and the client cancels with me losing the money of the purchased item.
I know now that I could have asked in advance the money for the purchase but I tried contacting the staff through all the means they have on their website and I haven't received an answer yet.
Thank god for paypal dispute system...