Parcl Questions & Answers

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Here’s what consumers have asked with answers from Parcl staff and previous consumers.

4 questions answered
75% answered in 1 day
Question:

Is parcl a scam or a legit company?

Answer:

I think they have had problems with forwarders in the past, because Parcl is does not control what other users do, until they investigate and somebody is proven guilty, people might have the wrong understanding of what the platform is. The service simply connects you to a person in the country you want to buy something from. They assist with refunds and security, but they are not keeping these guys as employees, everybody is just a user.

By Flame O.
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Question:

How easy is it to get a hold of customer service at parcl?

Answer:

Not to bad via the contact us page 5/10 tho not very helpful

By rahul s.
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Question:

What made you choose parcl over similar businesses?

Answer:

I came across Parcl through google search do know of other companies that offer similar services.

By Daniela P.
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Question:

Does the forwarder sign any contract with parcl ?

Answer:

I have no Ideaif forwarders need to sign any contracts, I have a shopper account.

By Daniela P.

Can’t see your question? Ask to get answers from the Parcl staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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