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Hi we have booked a ticket recently and charged twice for it. Is this a fraud website. We didn't get a proper response from customer care till now and left in soup

asked by Antony J. on 2/22/17

2 Answers

Hi Antony.

Our apologies for the delay to respond. We are sorry to have read about your customer experience. Please provide us your booking reference and a short message via this link at the end of this message and we would be happy to look into your concerns.


James Customer Care

Helpful (0)

Don't bother with their "customer service". They use people in India who are trained to read a script which basically takes up all your time until you give up. Just call your bank and open a dispute, you will get your refund in a day. Otherwise, it is HOURS on chats (really, I am not kidding - I wasted 6 hours so far).

Helpful (0)

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