Opodo
Questions & Answers
Hi we have booked a ticket recently and charged twice for it. Is this a fraud website. We didn't get a proper response from customer care till now and left in soup
Asked by Antony J. on 2/22/2017
2 Answers
Grace T.5/3/2019
Don't bother with their "customer service". They use people in India who are trained to read a script which basically takes up all your time until you give up. Just call your bank and open a dispute, you will get your refund in a day. Otherwise, it is HOURS on chats (really, I am not kidding - I wasted 6 hours so far).
Opodo I.9/13/2017
Hi Antony.
Our apologies for the delay to respond. We are sorry to have read about your customer experience. Please provide us your booking reference and a short message via this link at the end of this message and we would be happy to look into your concerns.
https://tinyurl.com/ka77d8u
James Customer Care
Our apologies for the delay to respond. We are sorry to have read about your customer experience. Please provide us your booking reference and a short message via this link at the end of this message and we would be happy to look into your concerns.
https://tinyurl.com/ka77d8u
James Customer Care
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