OpenSky Questions & Answers

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Here’s what consumers have asked with answers from OpenSky staff and previous consumers.

260 questions answered

21% answered in 1 day

Question:

I've also have problems with them. i sent 2 items back to them and i have yet to see the refund on my card. do not order from them I've also have problems with them. i sent 2 items back to them and i have yet to see the refund on my card. do not order from them

Answer:

The best way to follow up on a refund is to contact us directly. Thank you

By OpenSky E., over a year old

Question:

I can't believe i had a hard time reaching you. it took me days. I can't believe i had a hard time reaching you. it took me days.

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

Sorry $23.00 for both. it was buy 1 get one free. Sorry $23.00 for both. it was buy 1 get one free.

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

I received an order from open sky i placed an order for 2 necklaces charged $23.00 each and should have been charged $13.80 for both. $9.20 back. I received an order from open sky i placed an order for 2 necklaces charged $23.00 each and should have been charged $13.80 for both. $9.20 back.

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

I received 2 necklaces and it was buy 1 get 1 free, i was charged $23.00, the original price was 2 for $13.80. why was charged $23.00? I received 2 necklaces and it was buy 1 get 1 free, i was charged $23.00, the original price was 2 for $13.80. why was charged $23.00?

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

I would like to see all reviews on clarice wingback chairs I would like to see all reviews on clarice wingback chairs

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

I would like to see all the reviews on the clarice wingback chairs please. I would like to see all the reviews on the clarice wingback chairs please.

Answer:

If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., over a year old

Question:

There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse

Answer:

BETTER DISPUTE ASAP.   There seems to be a bad reputation of no response and no refunding

By Wendy M. over a year old

Question:

I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each. I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each.

Answer:

HI Mary! Thank you for your order. When your say your bill, are you referring to the invoice? If you placed the order via Facebook, we offer special discounts that do not reflect on your invoice. We request that you look at your card statement. That should reflect the price of $24.99 each. If not, please let us know. Thanks!

By OpenSky E., over a year old

Question:

I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why

Answer:

Hi Leola! Typically customized items do take longer to ship. If you need any assistance, please email our Customer Love team directly@ openskysupport@opensky.com. We will be happy to help. Thanks!

By OpenSky E., over a year old

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OpenSky Questions & Answers

I've also have problems with them. i sent 2 items back to them and i have yet to see the refund on my card. do not order from them I've also have problems with them. i sent 2 items back to them and i have yet to see the refund on my card. do not order from them

I can't believe i had a hard time reaching you. it took me days. I can't believe i had a hard time reaching you. it took me days.

Sorry $23.00 for both. it was buy 1 get one free. Sorry $23.00 for both. it was buy 1 get one free.

I received an order from open sky i placed an order for 2 necklaces charged $23.00 each and should have been charged $13.80 for both. $9.20 back. I received an order from open sky i placed an order for 2 necklaces charged $23.00 each and should have been charged $13.80 for both. $9.20 back.

I received 2 necklaces and it was buy 1 get 1 free, i was charged $23.00, the original price was 2 for $13.80. why was charged $23.00? I received 2 necklaces and it was buy 1 get 1 free, i was charged $23.00, the original price was 2 for $13.80. why was charged $23.00?

I would like to see all reviews on clarice wingback chairs I would like to see all reviews on clarice wingback chairs

I would like to see all the reviews on the clarice wingback chairs please. I would like to see all the reviews on the clarice wingback chairs please.

There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse

I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each. I got two sharp lined animal prin hoooded robe. loved them. using one a xmas gift. i say i owe $111.96 on my bill. i got them for 24.99 each.

I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why I ordered 3 braclets and a ring i received the ring but have not got the bracelets, they were the one you could put 3 entials on it is that why

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There is a charge on my credit card that i cannot identify...i will dispute the charge on my credit card. i called the 844 number and got no reponse