OpenSky Questions & Answers

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Here’s what consumers have asked with answers from OpenSky staff and previous consumers.

260 questions answered

21% answered in 1 day

Question:

Why haven't i received a credit for my return? Why haven't i received a credit for my return?

Answer:

Please contact us at 844-707-7779 M-F 9AM-5PM EST.

By OpenSky E., over a year old

Question:

We ordered a gelua fit wristband and i cannot download the program to program the watch. how do i do that or how can i return it? tamara We ordered a gelua fit wristband and i cannot download the program to program the watch. how do i do that or how can i return it? tamara

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you

By OpenSky E., over a year old

Question:

How do i know when my order will be delivered? How do i know when my order will be delivered?

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you

By OpenSky E., over a year old

Question:

How can you research the individual vendors? How can you research the individual vendors?

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. We will provide you as much insight as we can. Thank you

By OpenSky E., over a year old

Question:

101273548 where is this order? davene jeffcoat for alaina huggins my grandaughter

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you

By OpenSky E., over a year old

Question:

Please provide status on order number: 101290702 Please provide status on order number: 101290702

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you

By OpenSky E., over a year old

Question:

I placed a order in may I placed a order in may

Answer:

I don't understand what the question is?

By Anna L. over a year old

Question:

I have a return for something i purchaced how do i return it I have a return for something i purchaced how do i return it

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you

By OpenSky E., over a year old

Question:

Why won't open sky respond to my request to return item! Why won't open sky respond to my request to return item!

Answer:

Joy, did you ever get this taken care of? You CAN get a refund from your credit card company. What OpenSky is doing is illegal. Demand a "chargeback." Get your CC company talking to them. You also do not need to pay a restocking fee. Know your rights and get tough. Also, file with the NYC Better Business Bureau.

By Deborah P. over a year old

Question:

Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!! Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!!

Answer:

Hi Sarah! We are sorry to hear that! Our tracking info and the tracking from UPS shows the same information. We recommend that you contact UPS and ask them to look for the package. If they are unable to locate it, please message us via Facebook. We will be able to refund you. Thanks! https://www.ups.com/track?loc=en_US&tracknum=1Z3087E7YW51782689&requester=WT/trackdetails

By OpenSky E., over a year old

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Typical questions asked:

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OpenSky Questions & Answers

Why haven't i received a credit for my return? Why haven't i received a credit for my return?

We ordered a gelua fit wristband and i cannot download the program to program the watch. how do i do that or how can i return it? tamara We ordered a gelua fit wristband and i cannot download the program to program the watch. how do i do that or how can i return it? tamara

How do i know when my order will be delivered? How do i know when my order will be delivered?

How can you research the individual vendors? How can you research the individual vendors?

101273548 where is this order? davene jeffcoat for alaina huggins my grandaughter 101273548 where is this order? davene jeffcoat for alaina huggins my grandaughter

Please provide status on order number: 101290702 Please provide status on order number: 101290702

I placed a order in may I placed a order in may

I have a return for something i purchaced how do i return it I have a return for something i purchaced how do i return it

Why won't open sky respond to my request to return item! Why won't open sky respond to my request to return item!

Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!! Hello! i am getting super frustrated about my order!!! it said it was delivered on 11/30- no it was not! order number 230531874527023 . help!!!!

Can’t see your question? Ask to get answers from the OpenSky staff and other customers.

101273548 where is this order? davene jeffcoat for alaina huggins my grandaughter