OnlineCityTickets Questions & Answers

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Here’s what consumers have asked with answers from OnlineCityTickets staff and previous consumers.

50 questions answered
18% answered in 1 day
Question:

Concert is today. have not received tickets yet. when can i get them?

Answer:

You wont this site is a complete scam

By lesha m.
Question:

Are these tickets legit ??? bought some for my fiancé for wwe raw and want to make sure they are real before i give it to him for his bday!! please let me know!

Answer:

They are legit, but whether or not you will get your tickets before the show is a toss-up. If you already have them, then you're good to go.

By Bennett P.
Question:

I bought two tickets for the eric church concert on jan 28th paid over 100 bucks and bought them in september i still have not received my tickets wtf? this is ridiculous

Answer:

Kira, I bought these tickets too but in November. When you purchase so far in advance, the actual distributors/venues don't send them out until like two weeks before the actual show. My emails say they will arrive on or before Jan. 28th.

By Harlie S.
Question:

Answer:

YES - WAY more charges. I ended up paying almost double for 3 tickets I just purchased on 10/20. When I printed out the tickets they're listed as $146.00/ticket but I paid $288.00! That's just about DOUBLE the face value. This company is horrible and I should have gone with another site or bought from a scalper at the event. Never again.

By Marc D.
Question:

How can i confirm my tickets i just purchased are legitimate? i am readying some scary posts

Answer:

I'm wondering the same thing. I do not wish to wait 6-7 months to get the tickets that I paid for yesterday. They have my $$$, I want my tickets. Pretty simple. I have emailed them. If I don't get an answer, I will file a complaint with my credit card.

By Karen S.
Question:

Answer:

Lies! This web site is totally Fraudulent. You buy tickets and you never receive them or it the wrong venue or not even the right seats people ask for!

By Kara S.
Question:

I just purchased tickets and your reviews are alarming... how do you guarantee ill get my tickets?

Answer:

I was worried my tickets would not be valid because of all these reviews but i had no problem! Mine were emailed to me and i printed them out and i had no trouble getting in to the venue on the day of the event

By clara g.
Question:

Somehow i got on their site when i thought i was buying tickets through the hollysood bowls ticketing site - wrong. i paid $292 to get two $37 tickets! they won't refund them, maybe the shipping charge. they did have good customer service and got the tickets to me in good time, but faked me out in the beginning. if you don't mind paying three times the cost of the tickets then they are okay!

Answer:

This site should be illegal as they scam you... you think you're paying one price but add on numerous other fees at the end which will double or triple the price for the actual ticket. Just happened to me.

By Marc D.
Question:

Who has bought tix from this site and had no issues getting the tickets and getting into the show?

Answer:

I had no problems getting in! The price was high but my tickets were valid. They were emailed to me and i printed them out and they scanned fine at the venue on the day of the event.

By clara g.
Question:

I see a lot of reviews about the extra charges, but my main concern is are the tickets i was emailed real? have people had issues with the e-tickets being fake?

Answer:

Mine were valid!

By clara g.

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