Is it safe to purchase vintage jewelry from OKL? How do I know I will actually receive the item? I see people discussing how they ordered things that did not exist? If that happens, if I order and the item is no longer available, will I get the credit for the purchase price back?

asked by Mary K. on 7/9/15

6 Answers
Thumbnail of user joycel15

No, no, no! Save your money and buy directly from the vendor. You might want to check out Gilt. They are transparent and good pricing too.

Helpful  (1)
Thumbnail of user susanl52

I don't know. The item I purchased arrived as a poor quality dahesb, photo reproduction on canvas, not the vintage oil painting I was "sold"

Never got any refund or anything from OKL or seller
Buyer Beware!

Helpful  (1)
Thumbnail of user flom5

Hell no. Read reviews

Helpful  (0)
Thumbnail of user suzyk5

Sorry to be late answering, I was out of town. I believe what the OKL rep has said. When an item was out of stock, they went above and beyond to make sure I was happy. I'm surprised by the number of negative reviews.

Helpful  (0)
Thumbnail of user amys83

I haven't purchased jewelry. I did get a refund on my item after I posted a complaint on this website. I would look carefully at the description and photo of the item. My artwork said 'archival', but it turned out to be a photocopy of an original!

Helpful  (0)
Thumbnail of user onekingslaneo

Hi Mary, thank you for reaching out. One Kings Lane stands by all of our products and misrepresentation, poor quality, damages or defects will always remain exceptions to our return policies. In the small chance an order has to be cancelled, all funds are returned to the buyer immediately. Should you wish to speak with someone from our Customer Care team, please contact customerassistance@onekingslane.com.

Helpful  (-2)

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