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One Kings Lane Questions & Answers

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Here’s what consumers have asked with answers from One Kings Lane staff and previous consumers.

7 questions answered
29% answered in 1 day
Question:

Is it safe to purchase vintage jewelry from okl? how do i know i will actually receive the item? i see people discussing how they ordered things that did not exist? if that happens, if i order and the item is no longer available, will i get the credit for the purchase price back?

Answer:

No, no, no! Save your money and buy directly from the vendor. You might want to check out Gilt. They are transparent and good pricing too.

By joyce l.
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Question:

I returned an item in late october (fedex'ed on oct. 26,2015) and followed all stated procedures. i just checked my credit card statements (january 11,2016) and found that the return was never credited. is this common practice for one kings lane? i called customer service and they said that they did receive it and will credit it (like it was an oversight), but it's been more than two months! i'm pretty sure that if i hadn't called, i would never have gotten the refund. is this a common practice?

Answer:

Love spell came out tremendously, I highly recommending robinson. Buckler@ yahoo. Com for whatever problems you are experiencing in your relationship. He is the real deal. His love spell is absolutely wonderful.

By Elizabeth k.
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Question:

I have a vintage brass telescope like the one you had@$259. but sold out. what would it be worth for me to sell? also do you buy?

Answer:

Hi Janice, We are flattered to hear you would like to join our team as a vendor on our site. To begin the process, please fill out our vendor application. It is located at the bottom of our website under the "Become a Vendor" tab. You can also access this information by clicking on the following link: https://www.onekingslane.com/vendor-application. For any additional questions or concerns about becoming a seller here at One Kings Lane, feel free to email us at vendorinquiries@onekingslane.com Kind Regards,

By OneKingsLane C.
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Question:

I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. please advise

Answer:

Our Customer Care team will be happy to request swatches for you! Please email your shipping address as well as the Product Names and SKUs to sschaffer@onekingslane.com.

By Mindy D.
Question:

I have emailed one kings lane twice. my order said "guaranteed" delivery in 3 weeks......... ( 21 days is what it said) . it has been 23 days now...

Answer:

Our Customer Care team can look into this for you! Please contact cfloyd@onekingslane.com.

By OneKingsLane C.
Question:

I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding.

Answer:

Hello John, Our apologies for the inconvenience. Our Customer Care team would like to look into this for you - please reach out to them directly at customerassistance@onekingslane.com.

By OneKingsLane C.
Question:

Answer:

Hi Matthew, To being the vendor application process, please visit the following link: https://www.onekingslane.com/vendor-application. For any additional questions or concerns about becoming a seller here at One Kings Lane, feel free to email us at vendorinquiries@onekingslane.com.

By OneKingsLane C.
Question:

I saw that my order was released, but indications of estimated delivery date

Question:

Question:

Can’t see your question? Ask to get answers from the One Kings Lane staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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