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One Kings Lane
Questions & Answers

373 reviews

Here’s what buyers have asked with answers from One Kings Lane staff and previous consumers.

7
questions answered
0%
answered within 1 day
Question:

I am looking to furnish my new home with your products and requested that u send fabric swatches and offered to pay with no response. Please advise

Answer:
Our Customer Care team will be happy to request swatches for you! Please email your shipping address as well as the Product Names and SKUs to sschaffer@onekingslane.com.
By Mindy D., over a year old
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Question:

I have emailed One Kings Lane twice. My order said "GUARANTEED" delivery in 3 weeks......... ( 21 days is what it said) . It has been 23 days now...

Answer:
Our Customer Care team can look into this for you! Please contact cfloyd@onekingslane.com.
By OneKingsLane C., over a year old
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Question:

I saw that my order was released, but indications of estimated delivery date

Question:

are there customer reviews for items purchased on OKL?

Question:

Is this a website where I can sell my items I sell vintage and midcentury furniture?

Question:

I submitted a vendor application several weeks ago-but have not received any acknowledgement or response? Thanks- Elaine

Question:

I returned an item in late October (FedEx'ed on Oct. 26,2015) and followed all stated procedures. I just checked my credit card statements (January 11,2016) and found that the return was never credited. Is this common practice for One Kings Lane? I called customer service and they said that they did receive it and will credit it (like it was an oversight), but it's been more than two months! I'm pretty sure that if I hadn't called, I would never have gotten the refund. Is this a common practice?

Answer:
Love spell came out tremendously, I highly recommending robinson. Buckler@ yahoo. Com for whatever problems you are experiencing in your relationship. He is the real deal. His love spell is absolutely wonderful.
By Elizabeth k., over a year old
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Question:

I ordered 3 copters on the 25th and have emailed wondering when it will be shipped and no one is responding.

Answer:
Hello John, Our apologies for the inconvenience. Our Customer Care team would like to look into this for you - please reach out to them directly at customerassistance@onekingslane.com.
By OneKingsLane C., over a year old
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Question:

What is the cost, fees involved to the vendor. I have sent an e-mail to vendor inquiries two days ago with no response. Thanks,

Question:

How does it work if you want to become a vendor?

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