NewChic
Questions & Answers

Return address required please

Asked by Ceri M. on 7/19/2019

2 Answers
Mike B.7/26/2019

Have you got an English speaking returns section
Mike
Newchic N.7/21/2019

Hi, Ceri M. Here is the return policy in the Help Center. You can get the details from here.
https://www.newchic.com/help_center (select Return & Refund)
Claim period: Within 14 days from the date you received the item.
If you want to return items, please contact the after-sale customer service before returning any item at https://www.newchic.com/Contact-Us-hc10.html
StepsEmail our Customer Service Upload your product picture/video and describe the problem Customer Service confirms Choose your solution plan
Customer Service response time: within 24 hours
Thanks.

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