How easy is it to get a hold of customer service at Naturalhealthresponse.com?
Asked by Jennifer K. on 2/19/2019
3 Answers
L R.3/14/2020
I have tried several times and get a canned answer right away ('we are sorry we are busy and will get back to you in 1 or 2 business days' sort of thing). I am trying for a refund and after 5 or 10 business days I write again and get another response that basically says we are working on it - don't call us we will call you'. Of course they don't and the whole process starts over.
Ray E.9/13/2019
I have read that one person was able to reach them. Others complained that customer service for cancellations and or refunds, were not responsive.
Roseann Z.2/19/2019
It is extremely difficult. IF, and only IF, you get a billing statement with your product, you can find a phone number. I found NO WAY to email this company.
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