Has anyone else been sent items that Nasty Gal knew were broken? I order a pair of sandals, and inside the shoe box was a warehouse signed slip indicating that the buckle on the right shoe was broken. Seems so weird! Wondering if anyone else had the same problem or if it was a fluke. The customer service rep seemed like she had never heard of it happening before.

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Has anyone else been sent items that Nasty Gal knew were broken? I order a pair of sandals, and inside the shoe box was a warehouse signed slip indicating that the buckle on the right shoe was broken. Seems so weird! Wondering if anyone else had the same problem or if it was a fluke. The customer service rep seemed like she had never heard of it happening before.

asked by Skyler K. on 1/29/15

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Ashley M. · Answer 1 · 2015-04-23T03:37Z

Ashley M.

on 4/23/15

OH WOW! That sounds sooooo bizarre! But, I've order at least 10 times from Nasty Gal and I never heard of something like that... Sadly, it might have been like a return item that slipped through the cracks and was sent back out :( But, hey, I'm sure it was just a random fluke.

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