MyPerfectResume Questions & Answers

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Here’s what consumers have asked with answers from MyPerfectResume staff and previous consumers.

130 questions answered
5% answered in 1 day
Question:

I need to know how to add a photo to my cv

Answer:

Hello, Christine V - Thank you for getting in touch with us. Unfortunately, we do not offer that feature for resumes nor cover letter.

By Laura T., Social Media Specialist
Question:

Answer:

Hello, Christine V - Thank you for getting in touch with us. Unfortunately, we do not offer that feature for resumes nor cover letter.

By Laura T., Social Media Specialist
Question:

What is the cost to use a template

Answer:

Hello, Clive - ­­For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee of $1.95 or $2.95, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account.

By Laura T., Social Media Specialist
Question:

Can i just get copy of my resume with purchasing?

Answer:

Hello, Michele - Thanks for getting in touch with us! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account.

By Laura T., Social Media Specialist
Question:

Answer:

Hello, Misty: Thank you for getting in touch! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. This is the type of account that you currently have which means that there are no active monthly subscription charges that apply to this account. You will not be able to see the "Cancel" button since you do not have a "FULL ACCESS" account.

By Laura T., Social Media Specialist
Question:

Answer:

Thank you for getting in touch and we're sorry about the delayed response, Keith! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account.

By Laura T., Social Media Specialist
Question:

The website isn't letting me login, the sign in page keeps reloading over and over

Answer:

Hello, Heidi: We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. However, in order for us to properly assist you with this issue please contact our Customer Service Department for immediate assistance at: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST)

By Laura T., Social Media Specialist
Question:

Im trying to change my margins how can i do this

Answer:

Thank you for the information and we're sorry about the delayed response, Kelly! In order for us to properly assist you with this matter please contact our Tech Support Departement at: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST)

By Laura T., Social Media Specialist
Question:

I cant save and print my resume?

Answer:

We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our resume builder, under no circumstance do we like to hear this kind of news. However, in order for us to properly assist you with this issue please contact our Customer Service Department at: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

By Laura T., Social Media Specialist
Question:

How do i find my resume in your system?

Answer:

Thank you for contacting us and we're sorry about the delayed response, Jim! You can find your saved documents directly on your dashboard under My Documents.

By Samantha H.

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