MyPerfectCV Questions & Answers

Here’s what consumers have asked with answers from MyPerfectCV staff and previous consumers.

41 questions answered

15% answered in 1 day

Question:

How do i cancel my account? thanks How do i cancel my account? thanks

Answer:

I actually tried to do this online... and YOU CAN'T - there is no option to cancel, only upgrade! It states to make changes to your subscription, contact them. Well that didn't work either as I was on hold for half an hour before an automated message told me to leave a message. Come on, if you're providing an online service, make sure that what you say you can do, is actually available to do so! Very poor...

By david B. over a year old

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Question:

Trying to cancel my account and when i dial the number it tells me it is incorrect! ibwant to can el. Trying to cancel my account and when i dial the number it tells me it is incorrect! ibwant to can el.

Answer:

Hi Jess, If you have any questions or concerns, simply give us a call at 0808 189 0676. Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST Thanks!

By Andy G. over a year old

Question:

How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam? How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam?

Answer:

Hi Mary, I will be more than glad to assist you. You may send an email at CustomerService@MyPerfectCV.co.uk Thank you!

By Andy G. over a year old

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Question:

Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where,

Answer:

Hi Mary, I will be more than glad to assist you. You may cancel your subscription using any of the following options: Over phone on the number: 0808-189-0676, Monday - Friday 8 AM to 8 PM Saturday 8 AM to 5 PM Sunday 10 AM to 6PM By clicking chat button on our website myperfectcv.co.uk From your account- go to settings>subscription>cancel (on the top right of your home page when you login) Thank you!

By Andy G. over a year old

Question:

How do i cancel this????ive clicked on unsubscribe so many times but im still being charged. How do i cancel this????ive clicked on unsubscribe so many times but im still being charged.

Answer:

Hi Lynette, I will be more than glad to assist you. You may cancel your subscription using any of the following options: Over phone on the number: 0808-189-0676, Monday - Friday 8 AM to 8 PM Saturday 8 AM to 5 PM Sunday 10 AM to 6PM By clicking chat button on our website myperfectcv.co.uk From your account- go to settings>subscription>cancel (on the top right of your home page when you login) Thank you!

By Andy G. over a year old

Question:

Hi can you tell me the monthly fee in gbp please? Hi can you tell me the monthly fee in gbp please?

Answer:

Hello Clairem, Please, log in to your account and follow the enrolling process, before you enter your credit card information, you will see the different offers and services in GBP for you to choose from.

By Andy G. over a year old

Question:

I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today. I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today.

Answer:

Hi Albert, Please contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

Question:

My card are charged 16 pounds every month, what is going on about this My card are charged 16 pounds every month, what is going on about this

Answer:

Hi Zoe, You should contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

Question:

My card are charged £16 every month, can you tell me what is going on about this My card are charged £16 every month, can you tell me what is going on about this

Answer:

Hi Zoe, You should contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

Question:

Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ? Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ?

Answer:

Hi Paula, You should contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MyPerfectCV Questions & Answers

How do i cancel my account? thanks How do i cancel my account? thanks

Trying to cancel my account and when i dial the number it tells me it is incorrect! ibwant to can el. Trying to cancel my account and when i dial the number it tells me it is incorrect! ibwant to can el.

How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam? How do i cancel my account!!!!! very angry customer. your phone numbers do not work, no e-mail address. scam?

Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where, Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where,

How do i cancel this????ive clicked on unsubscribe so many times but im still being charged. How do i cancel this????ive clicked on unsubscribe so many times but im still being charged.

Hi can you tell me the monthly fee in gbp please? Hi can you tell me the monthly fee in gbp please?

I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today. I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today.

My card are charged 16 pounds every month, what is going on about this My card are charged 16 pounds every month, what is going on about this

My card are charged £16 every month, can you tell me what is going on about this My card are charged £16 every month, can you tell me what is going on about this

Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ? Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ?

Can’t see your question? Ask to get answers from the MyPerfectCV staff and other customers.

Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where,