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How do I cancel my account? Thanks
asked by Luca F. on 10/2/17
2 Answers
I actually tried to do this online...and YOU CAN'T - there is no option to cancel, only upgrade! it states to make changes to your subscription, contact them. Well that didn't work either as I was on hold for half an hour before an automated message told me to leave a message.Come on, if you're providing an online service, make sure that what you say you can do, is actually available to do so! Very poor...
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Hi Luca,
I will be more than glad to assist you. You may cancel your subscription using any of the following options: over phone on the number: 0808-189-0676, Monday - Friday 8 AM to 8 PM Saturday 8 AM to 5 PM Sunday 10 AM to 6PM or by clicking chat button on our website myperfectcv.co.uk or from your account- go to settings>subscription>cancel (on the top right of your home page when you login) Thank you!
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