MyPerfectCV Questions & Answers

Here’s what consumers have asked with answers from MyPerfectCV staff and previous consumers.

41 questions answered

15% answered in 1 day

Question:

Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where,

Answer:

Hi Mary, I will be more than glad to assist you. You may cancel your subscription using any of the following options: Over phone on the number: 0808-189-0676, Monday - Friday 8 AM to 8 PM Saturday 8 AM to 5 PM Sunday 10 AM to 6PM By clicking chat button on our website myperfectcv.co.uk From your account- go to settings>subscription>cancel (on the top right of your home page when you login) Thank you!

By Andy G. over a year old

Question:

How do i cancel this????ive clicked on unsubscribe so many times but im still being charged. How do i cancel this????ive clicked on unsubscribe so many times but im still being charged.

Answer:

Hi Lynette, I will be more than glad to assist you. You may cancel your subscription using any of the following options: Over phone on the number: 0808-189-0676, Monday - Friday 8 AM to 8 PM Saturday 8 AM to 5 PM Sunday 10 AM to 6PM By clicking chat button on our website myperfectcv.co.uk From your account- go to settings>subscription>cancel (on the top right of your home page when you login) Thank you!

By Andy G. over a year old

Question:

Hi can you tell me the monthly fee in gbp please? Hi can you tell me the monthly fee in gbp please?

Answer:

Hello Clairem, Please, log in to your account and follow the enrolling process, before you enter your credit card information, you will see the different offers and services in GBP for you to choose from.

By Andy G. over a year old

Question:

I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today. I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today.

Answer:

Hi Albert, Please contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

Question:

My card are charged 16 pounds every month, what is going on about this My card are charged 16 pounds every month, what is going on about this

Answer:

Hi Zoe, You should contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

Question:

My card are charged £16 every month, can you tell me what is going on about this My card are charged £16 every month, can you tell me what is going on about this

Answer:

Hi Zoe, You should contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

Question:

Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ? Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ?

Answer:

Hi Paula, You should contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA). Or logon to your account and click on "chat". https://www.myperfectcv.co.uk/information/contact.aspx

By Andy G. over a year old

Question:

Why are you not sending me invoices? why does your customer service line go straight to voicemail? why can i not cancel my subscription on your website? why do you not reply to emails? Why are you not sending me invoices? why does your customer service line go straight to voicemail? why can i not cancel my subscription on your website? why do you not reply to emails?

Answer:

A: We currently send email confirmations whenever a customer place a new order but not for recurring charges. Our business hours are Monday-Sunday 9am-9pm GMT, please call to 0808-189-0354 during that schedule. You can cancel your subscription from your account: click on your account>go to settings>subscription>cancel (on the top right of your home page once you login). We reply to all emails in the order of it were received, rest assured that if it was received, we will answer it. You can also click on live chat when available.

By Andy G. over a year old

Question:

I want to cancel my account with the app how do i do that I want to cancel my account with the app how do i do that

Answer:

Hi Veronique, Once you are logged: from your account- go to settings>subscription>cancel (on the top right of your home page when you login).

By Andy G. over a year old

Question:

How do i cancel? How do i cancel?

Answer:

How do I cancel

By Caroline R. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MyPerfectCV Questions & Answers

Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where, Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where,

How do i cancel this????ive clicked on unsubscribe so many times but im still being charged. How do i cancel this????ive clicked on unsubscribe so many times but im still being charged.

Hi can you tell me the monthly fee in gbp please? Hi can you tell me the monthly fee in gbp please?

I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today. I joined for the fortnight. i was not expecting the monthly charge.can i have a refund please? i cancelled my account today.

My card are charged 16 pounds every month, what is going on about this My card are charged 16 pounds every month, what is going on about this

My card are charged £16 every month, can you tell me what is going on about this My card are charged £16 every month, can you tell me what is going on about this

Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ? Hi why am i getting charged 16.95 every month off my debit card? how can i cancel this ?

I want to cancel my account with the app how do i do that I want to cancel my account with the app how do i do that

How do i cancel? How do i cancel?

Can’t see your question? Ask to get answers from the MyPerfectCV staff and other customers.

Hi, how do we contact my perfect cv? can't find an e-mail address, all your contact phone numbers do not work, cannot find a cancel button any where,