MyPerfectCV Questions & Answers

-Hello, Jane! Thanks for getting in touch with us. You may cancel your subscription using any of the following options: -Email: customerservice@myperfectcoverletter.com -Your account: Go to Settings>Subscription>Cancel (on the top right of your Home Page when you Login) -Phone: 855-213-0348 Monday - Friday 8AM to 8PM (CST) Saturdays 8AM to 5PM (CST) Sundays 10AM to 6PM (CST)

Hi Anjali, Thanks for getting in touch with us. You may cancel your subscription using any of the following options: Email us at customerservice@myperfectcoverletter.com Over phone at 855-213-0348, Monday-Friday from 8 AM to 8 PM CST, Saturdays from 8 AM to 5 PM CST, and Sundays from 10 AM to 6PM CST From your account- go to Settings>Subscription>Cancel (on the top right of your Home Page when you Login)

Hi Candy, MyperfectCV offers you the ability to choose one of our job winning templates. We also give the tools to speller check and tips on how to make your CV outstanding. Please feel free to contact our customer service experts and they will guide you step by step on how to create your PerfectCV. Contact us over phone at 855.213.0348 (US) and 0808. 189. 0676 (UK), Monday-Friday from 8 AM to 8 PM CST, Saturdays from 8 AM to 5 PM CST, and Sundays from 10 AM to 6PM CST

Hey Kera, Thanks for getting in touch with us. You may cancel your subscription using any of the following options: Email us at customerservice@myperfectcv.co.uk Over phone at 855.213.0348 (US) and 0808. 189. 0676 (UK), Monday-Friday from 8 AM to 8 PM CST, Saturdays from 8 AM to 5 PM CST, and Sundays from 10 AM to 6PM CST By clicking on the Chat button on our website https://www.myperfectcv.co.uk/ From your account- go to Settings>Subscription>Cancel (on the top right of your Home Page when you Login)

Hey Celina, Our free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail, or download your resume and cover letters are features included in our paid subscriptionthese are NOT listed as features included with a free account. You can download a plain text version of your resume for free. For the benefit of our users, we provide the option of a 14-day trial for a small fee. When you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service. We also let you know at this stage that you may cancel at any time.

Hey M, You should contact Customer Service at 0808-189-0676 (UK) or 855-213-0348 (USA) to assist you with those charges.

Hi Vicky, We have responded to your question below. We hope to hear from you soon. Thanks!

Hi Vicky, Thanks for reaching MyPerfectCV. Please be reminded that all of our subscriptions are auto-renewing. We have a continuous billing feature which charges your account after the 14-day trial period and every month afterward unless you choose to cancel your subscription beforehand. Since there was no cancellation request sent before the end of the initial period, your account rolled into a monthly subscription. This information (subscription auto-renewal, fee change, cancellation policy) is provided to all our customers, while choosing the access shown before purchase, through payment process, while entering the card details, processing the purchase, and after the purchase. This is also detailed within a confirmation email that is sent out after initial purchase. However, if you already cancelled the subscription, then, the monthly charges will automatically stop, regardless of the emails we sent, these can be disabled as well. Please, if you have any questions, email us your account# or email address associated to the account at social@myperfectcv.com. Thanks!

Hi Jennifer, We invite you to contact us for better assistance. You may cancel your subscription using any of the following options: over phone on the number: 0808-189-0676, Monday - Friday 8 AM to 8 PM Saturday 8 AM to 5 PM Sunday 10 AM to 6PM or by clicking chat button on our website myperfectcv.co.uk or from your account- go to settings>subscription>cancel (on the top right of your home page when you login) Thank you!

Hi Jess, If you have any questions or concerns, simply give us a call at 0808 189 0676. Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST Thanks!