How easy is it to get a hold of customer service at myHermes.co.uk?

asked by Betty B. on 10/9/19

2 Answers
Thumbnail of user rayt76

Almost impossible. Telephoning the number on the website gets two options both of which refer you back to the web chat. Using webchat is just an endless loop - log on and watch it they deal with eight calls a minute until it is yur turn at which time you see why because you are cut off and the cycle starts again

Helpful  (1)
Thumbnail of user jonj250

It is nearly impossible, the only way I found to talk to someone was to say I wanted to use there company for a delivery, but when I told them the real reason (a complaint) I was told that they could not help and told me to use their automated service.

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Hermes UK staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Hermes UK?
Post Review