MyChargeBack Questions & Answers

Here’s what consumers have asked with answers from MyChargeBack staff and previous consumers.

68 questions answered

6% answered in 1 day

Question:

What is the process of filing a complaint? how much will me to pay your services? i'm currently scammed and all my are gone. am zero fund. What is the process of filing a complaint? how much will me to pay your services? i'm currently scammed and all my are gone. am zero fund.

Answer:

We suggest that you contact us to discuss the particulars of your case: https://mychargeback.com/consultation/

By Reuben E., Customer Satisfaction Manager over a year old

Question:

I would like to get an honest answer on my e-mail sent yesterday march 2nd to messrs rubin/rodney. I would like to get an honest answer on my e-mail sent yesterday march 2nd to messrs rubin/rodney.

Answer:

Jan, I've been told that Rodney has responded to your email and has a phone call scheduled with you. In the future, to reach us more quickly, please call our customer satisfaction department rather than posting a question on this site.

By Reuben E., Customer Satisfaction Manager over a year old

Question:

May i know who is abe rubin? May i know who is abe rubin?

Answer:

Yes, he is a member of our staff. He serves as one of our fund recovery advisers.

By Reuben E., Customer Satisfaction Manager over a year old

Question:

Whats the success rate for wire transactions? Whats the success rate for wire transactions?

Answer:

We suggest that you contact us to discuss the particulars of your case: https://mychargeback.com/consultation/

By Reuben E., Customer Satisfaction Manager over a year old

Question:

Do you use lawyers or will it always be settlements Do you use lawyers or will it always be settlements

Answer:

Yes, we do work alongside attorneys when the case so requires it.

By Reuben E., Customer Satisfaction Manager over a year old

Question:

Hi, how do i confirm that the forex broker is a fraud? so that i can go with chargeback process. Hi, how do i confirm that the forex broker is a fraud? so that i can go with chargeback process.

Answer:

First check with your national financial regulator, or one on this list: https://mychargeback.com/advice-for-scam-victims/list-of-financial-regulators/ The FCA (in the UK) and ASIC (in Australia), in particular, maintain comprehensive lists of unlicensed forex brokers on their websites. If the broker in question is not licensed to serve clients in your own country then it is operating illegally.

By Reuben E., Customer Satisfaction Manager over a year old

Question:

Can you recover money paid via eft and debit card in south africa for an online purchase? Can you recover money paid via eft and debit card in south africa for an online purchase?

Answer:

It depends on several factors, including the date of the purchase, the amount of the purchase (we accept cases involving transactions of $5,000 and up) and whether or not you have already filed a chargeback request with your bank. For more information, you are welcome to complete the contact form at https://mychargeback.com/contact-us/ and one of our representatives will be able to provide you with a free initial consultation.

By Reuben E., Customer Satisfaction Manager over a year old

Question:

I'd like proof of that 10 million recovery claim! I'd like proof of that 10 million recovery claim!

Answer:

I'm sure you would, Mr. Scam18. Without you establishing some credibility with us, we cannot take this question seriously.

By Reuben E., Customer Satisfaction Manager over a year old

Question:

Hello, how can i chat live with them? Hello, how can i chat live with them?

Answer:

Easy. Visit our website at https://www.mychargeback.com and simply type your question into the chat window.

By Reuben E., Customer Satisfaction Manager over a year old

Question:

Hello how can chat with them online? Hello how can chat with them online?

Answer:

Easy. Visit our website at https://www.mychargeback.com and simply type your question into the chat window.

By Reuben E., Customer Satisfaction Manager over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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