MorningSave Questions & Answers

Hi Debra, The Membership isn't required to shop, or place an order. You have the option at checkout to join the Membership, which provides Free Shipping all month long; or to select the single time shipping fee. The Membership is a subscription, which can be canceled at any time. If you have a specific account question, please reach out to our customer support team so we can assist. https://morningsave.com/support Hope that helps!

Hello Deborah, Please write into https://morningsave.com/support so we can look into this for you. We don't offer phone support, but will be happy to help via email.

Hi Charlene! Be sure to write into our customer support team: https://morningsave.com/support Or directly via email: support@morningsave.com Our CS reps will help you with your return.

Hi Linda, I'm thinking you'll need to reset your password. Head to https://morningsave.com/account/forgotpassword and put in that email address. We'll send you a reset link that's valid for 15 minutes. Click the link in the email and follow the instructions. If you aren't able to reset, or have other difficulties, please reach out to us at https://morningsave.com/support and we'll be able to help further. Hope that helps! (I'm going to flag your question so we can try to get your personal email address removed from this public post.)

Hi Felicia! To pair both earbuds: Press and hold the buttons on both earbuds at the same time until the LEDs lights flash red and blue on both earbuds. Wait for 1 earbud to stop flashing, then try to pair with your device. When you see long slow blue flashes, they're paired correctly. If you're still having trouble with them, please write in to us at https://morningsave.com/support for further assistance. Our current response time is about 2 business days, but we'll get you sorted.

Hi! Unfortunately we are unable to respond to support requests here on site jabber. Please send us a message at morningsave.com/support and we can get that stopped for you.

Double check that you didn't receive a response. We're running a couple days behind but are responding to all messages in order of receipt. We'll get it sorted out for you.

Send a message at morningsave.com/support - A real person will receive and respond to you there. We handle all issues via email.