asked by
on 4/6/19Hi Felicia!
To pair both earbuds:
Press and hold the buttons on both earbuds at the same time until the LEDs lights flash red and blue on both earbuds.
Wait for 1 earbud to stop flashing, then try to pair with your device.
When you see long slow blue flashes, they're paired correctly.
If you're still having trouble with them, please write in to us at https://morningsave.com/support for further assistance. Our current response time is about 2 business days, but we'll get you sorted.