More questions about MobStub

I have not received my order no. 4089962 for a blue cross-body purse. The tracking number somehow became delete from an email I had received. how long does it typically take to receive order after it is placed? how do i return a cross body purse that i ordered . it is too small. when should I expect to get my 2 purses I ordered? I can't get your sight to come up, I get the email, but when I want to view something it's blank, just the Norton sign comes up in lower left corner. I'm reading more poor reviews than anything good. Customers state you are not standing behind your products/no refunds. Why should I buy from you? Order ID: 3602035 Transaction: 3941605092 Where is package? what do we do with the phone chargers that don't work? I ordered two of the fantasy wireless chargers. when I open the package not cables are included. I have some questions I would like answers for concerning a $300.00 order I placed to MobStub.